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OmniTech-Remote Help  

  Tel. (910) 895-6841 Fax. (910) 730-0184

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Customer Support is the highest priority here at Omni Medical. We are here to help you.

Whenever you call our support line you will be greeted by one of the Omni employees, not an answering system.

Remote Help:

 Whenever one of our clients has a problem they can invite us to remotely connect to their computer, once connected Omni has the ability to view the users screen and navigate through the system to help troubleshoot the problem. This is an immediate solution that provides our clients with fast and easy support.

 

Online Help:

Omni offers all clients an Embedded Help program easily accessed from within the Omni Software. Once a user has signed into the Omni system that user can open up Omni's Real-Time Help Program. Each Menu item, including Sub-Menus, is broken down to describe each menu item in detail.

 Frequently asked questions are answered with step by step instructions. Examples are included throughout the Help program to assist users with many of the most used functions in the Omni Software.

Easy to understand and easy to use, even experienced Omni users can learn from the Help program which also includes a Link page so users can jump to some of our clients most visited web sites.

Updated versions of the Omni Help are automatically included whenever your system gets an Omni Update. The Omni Help also includes the details of any major Software updates that have been added to your system.

You Need Help?  We Are Here For You!

X-Comm


Copyright © 2011 [OmniMedicalSystems-OMS, Inc.]. All rights reserved.
Last modified: 02/17/12.
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